J.D. Power Reports: Performance and Reliability Problems DeclineShare on:
Sep 25, 2014 ... Verizon ranks highest in ISP customer satisfaction in the East (712) and South ( 725) ... XFINITY (Comcast) ... Power Circle Ratings Legend.
2014175 Wireline TV-ISP-Phone_PressRelease_FINAL_REV.pdf
Inside the Box - Morning Consult
Jun 23, 2016 ... This report focuses on customer service and billing practices at three of ... reviews the adequacy of the cable and satellite providers' efforts to explain .... 4 Comcast, Time Warner Cable, and Charter all rated near the bottom of ...
CU letter to FCC petition to deny Time Warner Comcast merger
Aug 21, 2014 ... proposed merger of Comcast and Time Warner Cable (“TWC”). ..... and Comcast had similarly low ratings for customer satisfaction for bundled.
Comcast Home Internet Data Caps - DocumentCloud
Sep 24, 2015 ... I'm a customer with comcast xfinity for several years now. I've xfinity internet ..... 403329 was served on your carrier for its review and response.
Analysis of Changes in Bargaining Power in DOJ/FCC Review of
reviews of the transaction—DOJ under an antitrust/consumer welfare ... (after the merger) on Comcast's leverage in future negotiations with downstream content.
Law Enforcement Handbook - Comcast
customer proprietary network information or CPNI). Comcast also complies with all applicable state and federal laws. Comcast's primary goal is to provide timely ...
Owning the Connected Home: Customer experience as the - PwC
Communications Review / September 2015. Insights for telecom, cable, ... Customer experience success in the connected home ... Examples include Comcast's.
Cable Company Monopoly: Comcast and Time Warner Control the
Dec 1, 2007 ... Loyola of Los Angeles Entertainment Law Review ... Cable Television Consumer Protection and Competition Act of 1992, Pub. L. No. 102-.
December 31, 2014 Needs Assessment Report Executive Summary
o Ratings of communication and installation experiences with Comcast, including telephone-based customer service provided by the company. o The number of ...
Comcast 2013-2014 Biennial Report - City of Vancouver
Jan 15, 2015 ... 1.5 The Commission conducted a Public Review of Comcast's ... 1.9 The number of customer complaints ﬁelded by the City/County Cable ...
report on cable television-related needs - City of Fort Collins
A review of a variety recently negotiated cable television franchises to offer perspective ... It also speaks to little achievement by Comcast in improving customer.
Professors letter to FCC re Comcast-TWC - Stanford Law School
Oct 20, 2014 ... review of the proposed merger between Comcast Corporation (“Comcast”) ... On the consumer-facing side of the market, we address issues of.
14-57 10-20-2014 Professors of antitrust law and economics 60000974628.pdf
Classic conditioning: the FCC's use of merger conditions to advance
In fact, the FCC may negotiate with companies under review to extract conditions that have minimal ..... Comcast (2011) New customer offers: faster internet.
STATE OF NEW YORK PUBLIC SERVICE COMMISSION Case 14
Aug 8, 2014 ... customer classes not currently served by either Comcast or Time. Warner today ( e.g. ... The purpose of the Commission's review in a merger.
Some Cable and Satellite Companies Do Not Refund Customer
Jun 21, 2016 ... By Contrast, Comcast, DirecTV, and Dish Automatically Grant .... Warner Cable further explained that, until 2013, its “review process occurred at ...
cable learning review - SCTE
skills needed for exceptional customer Quality of Experience (QoE) with the importance of ... Weidong Mao, Ph.D., Senior Fellow, Comcast Cable, conducted the ...
Remarks of Jon Sallet, Federal Communications Commission
Sep 25, 2015 ... acquisition of Time Warner Cable by Comcast; and, third, the acquisition of. DIRECTV ... the past practices and customer reputation of firms. We are not ... Finally, the Commission's recent reviews have taken place against the.
DataStax Architecture Review Accelerator Services Package
DataStax is backed by industry-leading investors including Comcast ... will share best practices honed over hundreds of similar customer engagements.
DataStax Technical Account Manager Subscription Service
DataStax is backed by industry-leading investors including Comcast Ventures, ... Perform a quarterly review of the health of the DataStax customer deployment.
Agenda - St. Louis Park
Oct 7, 2014 ... Comcast letter to Brian Grogan 9/30/14 re: franchise transfer added information ...... customer bears responsibility to review their bills. I agree I ...